603 Oops Something Went Wrong Please Try Again

When trying to start an Office app, you lot might get this error. Here are some things you tin try to fix the problem. We've listed the about mutual solutions showtime, so try them in order.

"Something went wrong" error when open Office app

Restart your device

Await a few minutes, restart your device, sign back in, and restart your app.

Repair Office from the Control Panel

How you go to the repair tool depends on your operating system. Choose your operating system from the drop-down list beneath.

  1. Right-click the Start button Windows Start button in Windows 8 and Windows 10 (lower-left corner), and select Apps and Features on the popular-up menu.

    Screenshot of start menu showing Apps and Features
  2. Select the Microsoft Office product you want to repair, and select Modify.

    Note:This will repair the unabridged Office suite fifty-fifty if it's just 1 application you want to repair such as Word or Excel. If you accept a standalone app installed, then search for that application past name.

  3. Depending if your copy of Role is Click-to-run or MSI-based install, y'all'll run into the following options to keep with the repair. Follow the steps for your installation type.

    Click-to-run

    In the window How would you like to repair your Part Programs, select Online Repair > Repair to brand certain everything gets stock-still. (The faster Quick Repair pick is also available, merely information technology only detects and then replaces corrupted files.)

    MSI-based

    In Change your installation, select Repair and then click Go along.

  4. Follow the instructions on the screen to complete the repair.

  1. Right-click the Start button Windows Start button in Windows 8 and Windows 10 (lower-left corner), and select Command Console from the pop-up carte du jour.

    Options and commands list see after pressing Windows logo key + X
  2. From Category view, nether Programs, select Uninstall a program.

  3. Right-click the Microsoft Office production you want to repair, and from the drop-downwards, select Alter.

    Annotation:If y'all have a suite such as Microsoft 365 Family, Office Habitation & Pupil 2016, or Office Domicile and Pupil 2013, search for the suite name, fifty-fifty if information technology'southward just a particular application you lot desire to repair such equally Word or Excel. If y'all have a standalone application such every bit Word or Excel, search for the application name.

  4. Depending if your copy of Role is Click-to-run or an MSI-based install, do the following for your Office installation type:

    Click-to-Run installation blazon:

    In How would you similar to repair your Part Programs, select Online Repair to brand sure everything gets fixed, and then select Repair. (The faster Quick Repair pick is also available, but it only detects and then replaces corrupted files.)

    MSI-based installation type:

    In Change your installation, select Repair and then click Go along.

  5. Follow the remaining instructions on the screen to complete the repair.

  1. Click the Start button Windows 7 Start button > Control Panel.

  2. From Category view, nether Programs, select Uninstall a program.

  3. Click the Function production y'all want to repair, then click Alter.

    Note:If you have a suite such as Microsoft 365 Family unit, Office Dwelling & Educatee 2016, or Function Home and Student 2013, search for the suite name, even if information technology's just a particular application you want to repair such as Discussion or Excel. If yous have a standalone application such as Discussion or Excel, search for the application proper name.

  4. Depending if your copy of Office is Click-to-run or an MSI-based install, do the following for your Function installation type:

    Click-to-Run installation type:

    In How would you lot like to repair your Office Programs, select Online Repair to brand certain everything gets fixed, and then select Repair. (The faster Quick Repair pick is also available, simply information technology only detects and then replaces corrupted files.)

    MSI-based installation type:

    In Change your installation, select Repair and and so click Keep.

  5. Follow the remaining instructions on the screen to complete the repair.

Uninstall and reinstall Office

Uninstall Office using easy ready

  1. Select the push below to download and install the Part uninstall support tool.

    Download

  2. Follow the steps below to download the uninstall support tool according to your browser.

    Tip:The tool may accept a few minutes to download and install. After completing the installation, the Uninstall Role products window volition open.

    Edge or Chrome

    • In the lower-lower left corner correct-click SetupProd_OffScrub.exe > Open.

      Where to find and open the Support Assitant download file in a Chrome web browser

    Edge (older) or Internet Explorer

    • At the bottom of the browser window, select Run to launch the SetupProd_OffScrub.exe.

      Where to find and open the Support Assitant download file in the Edge or Internet Explorer web browser

    Firefox

    • In the pop-upwardly window, select Salvage Fileand then from the upper-right browser window, select the downloads pointer > SetupProd_OffScrub.exe.

      Where to find and open the Support Assitant download file in a Chrome web browser
  3. Select the version you want to uninstall, and then select Side by side.

  4. Follow through the remaining screens and when prompted, restart your computer.

    After yous restart your figurer, the uninstall tool automatically re-opens to complete the final pace of the uninstall process. Follow the remaining prompts.

  5. Select the steps for the version of Office you desire to install or reinstall. Shut the uninstall tool.

    Microsoft 365 | Office 2021 | Office 2019 | Office 2016 | Office 2013 | Office 2010 | Office 2007

Having trouble installing Office? Use the offline installer

If y'all're still having trouble installing Office using the steps in the install articles shown to a higher place, endeavour using the offline installer.

The Office offline installer may help bypass potential proxy, firewall, antivirus, or Internet connection issues that might occur during an Function installation.

For steps to install an offline version of Office, see Utilize the Role offline installer and select the correct tab for your version of Office.

Demand more than help?

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Source: https://support.microsoft.com/en-us/office/-something-went-wrong-error-when-you-try-to-start-an-office-app-4b4471dd-cf86-4a37-910d-35a01a6c7d17

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